Luck7 Terms and Conditions — Know This Before Using Our Services

Luck7 (luck7.vu) is an online gaming platform serving users in Bangladesh and other approved regions. These Terms and Conditions apply to all services, games, promotions, and transactions on Luck7.

By accessing Luck7, creating an account, or using any of our services, you confirm that you have read and agreed to these Terms and Conditions. If you do not agree with any part of them, please refrain from using our platform.

Luck7 reserves the right to update these Terms and Conditions at any time without prior notice. Continued use of the platform after any changes constitutes your acceptance of the revised terms.

A valid account is required to use Luck7's services. Each person may hold only one account. Creating multiple accounts is a violation of these Terms and Conditions and may result in account termination.

What you need at registration:

• Full legal name (as per national ID)
• Valid mobile number (Bangladeshi SIM)
• Active email address
• Date of birth (for 18+ verification)
• Strong Password

As part of the KYC (Know Your Customer) process, Luck7 may request a copy of your national ID, passport, or driving license. Withdrawals may be restricted until verification is complete.

If false information is provided during registration, Luck7 reserves the right to immediately suspend the account and withhold any remaining balance.

Luck7 supports Bangladesh's most popular payment methods — bKash, Nagad, and Rocket — as well as USDT and other cryptocurrencies.

Deposit Rules:

• Minimum deposit amount: BDT 500
• Deposits are generally processed instantly
• Only payment methods registered in your own name may be used
• Deposits from third-party accounts are not accepted

Withdrawal Rules:

• Minimum withdrawal: BDT 1,000
• Processing time: typically 5–15 minutes (up to 24 hours maximum)
• Withdrawals may be delayed if KYC verification is not completed
• Withdrawals must be made to the same payment method used for the deposit
• Withdrawals will be held until bonus wagering requirements are met

Luck7's bonus and promotion offers create great opportunities for users. Each bonus comes with its own terms, which must be followed.

Welcome Bonus:

• 100% bonus on your first deposit (up to BDT 5,000)
• A minimum deposit of BDT 500 is required to qualify for a bonus
• Wagering requirement: bonus amount x 30
• The welcome bonus can only be claimed once

Other bonus terms:

• Bonus balance cannot be withdrawn directly — wagering requirements must be completed first
• Multiple bonuses cannot be used simultaneously
• Certain game restrictions may apply when using bonus funds
• Luck7 reserves the right to cancel or modify any bonus at any time
• Accounts may be suspended if promotional abuse is detected

All games on Luck7 are powered by internationally certified RNG (Random Number Generator) technology, regularly audited by independent third parties. Every game outcome is completely independent and unaffected by previous results.

• If a technical issue occurs during gameplay, Luck7 may void the round in question and refund the wager
• Winnings resulting from a software error will not be considered valid
• The dealer's decision in Live Casino games is final
• Bets will be refunded if an event is cancelled in Sports Betting
• Operating multiple accounts from the same IP address or device is prohibited

Any disputes regarding gaming outcomes on Luck7 must be reported to the support team within 48 hours. Complaints submitted after this period may not be considered.

Luck7 is committed to maintaining a fair and safe environment for all users. The following activities are strictly prohibited:

• Creating multiple accounts to claim bonus benefits (Bonus Abuse)
• Using stolen or unauthorized payment methods
• Money laundering or suspicious financial activity
• Hacking, malware, or the use of automated bots
• Colluding with other players to manipulate game outcomes
• Intentional exploitation of software vulnerabilities or bugs
• Offensive or threatening behavior on the platform

Luck7 believes gaming should be a form of entertainment. That's why we place the highest importance on every player's mental and financial wellbeing. Responsible gaming is a core part of our Terms and Conditions.

• Option to set daily, weekly, or monthly deposit limits
• Option to set a session time limit
• Self-Exclusion: option to temporarily close your account for a set period
• Reality Check Notification
• Links & information for professional support

Use of the Luck7 platform by anyone under the age of 18 is strictly prohibited. Parents and guardians are encouraged to use parental controls on devices accessible to children.

Luck7 reserves the right to temporarily or permanently suspend an account under the following circumstances:

• In the event of a Terms & Conditions violation
• If fraudulent or suspicious activity is detected
• Failure to complete KYC verification or providing false information
• At the user's own request (self-exclusion)
• Extended period of inactivity (12+ months)

You will be given the opportunity to withdraw any valid balance before your account is closed, unless the closure is due to fraud. A maintenance fee may apply to inactive accounts.

Luck7 is committed to protecting your personal information. Under our Privacy Policy, we do not sell or rent your data to third parties.

• All personal data is protected with SSL encryption
• Your information will only be used for service operations and regulatory compliance purposes
• You have the right to request deletion of your data (after account closure)
• For details on cookie and tracking data usage, please refer to our Privacy Policy

For more details, visit our Privacy Policy Visit the page.

Luck7 reserves the right to amend these Terms and Conditions, in part or in full, at any time. Notice of any changes will be posted on the website and sent to your registered email.

Dispute resolution process:

• Please contact the Luck7 support team first
• You will receive an initial response within 7 business days of submitting a complaint
• Complex matters may take up to 30 days to resolve
• Luck7's decisions are considered final and binding